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Customers can come to TGIA's office to see samples directly. TGIA supports sending samples for customers in remote areas to view after placing an order or booking an appointment with TGIA.

TGIA delivers nationwide using the following methods: Viettel Post, express delivery,... depending on the quantity ordered by the customer and the delivery method that is most convenient for the customer to receive the goods, TGIA will support sending by that method for the customer. If the customer wants to receive the goods as soon as the product is completed, they can come to TGIA to pick it up directly or have it delivered by express delivery (Shipping costs will be borne by the customer). Or customers can have TGIA deliver free of charge according to TGIA's shipping policy: https://thegioiinan.com/faq/185/giao-hang-van-chuyen.html

Customers can choose TGIA's shirt design package or refer to existing shirt design samples and add their desired content on TGIA's design template.

Depending on the customer's design requirements for the shirt sample, it can be simple or complex, usually the time it takes for us to design a shirt sample according to the requirements is about 1-2 days.

- Depending on the style, material, quantity of shirts in the order, TGIA will notify specifically about the delivery time. - For orders of < 10 shirts, after 03 working days (not counting weekends 7, Sunday), counted from the day TGIA confirms the order. - For orders of 10 – 100 shirts, after 05 working days (not counting weekends 7, Sunday), counted from the day TGIA confirms the order. - For orders of > 100 shirts, after 07 – 10 working days (not counting weekends 7, Sunday), counted from the day TGIA confirms the order.

TGIA accepts folded orders under the condition: Customers already have a design file or the printed content is one of the shirt templates available at TGIA. To get the fastest support and timely, please contact the business staff to place an order.

TGIA guarantees printing defects within 6 months when encountering the following issues: Printing image is blurry, upside down, incorrect content, color bleeding into printed content,... Customers please record a video when opening the product. If there are defects from TGIA or the manufacturer, we will recall the defective product and send a new product back to the customer.